FleetCo scaled last-mile delivery with FreightSync
A regional courier service grew from 50 to 200+ daily routes without adding operational overhead.
200+
Daily routes
Up from 50 routes
3×
Faster invoicing
Days to hours
98%
On-time delivery
Up from 92%
22%
Cost reduction
In operational overhead
The Challenge
FleetCo, a Charlotte-based courier service, was struggling to keep up with demand. Their legacy TMS couldn't handle the complexity of multi-stop routes, and manual processes were creating bottlenecks in billing and dispatch.
- •Dispatchers spending 3+ hours planning routes manually
- •Billing team taking 5-7 days to generate invoices
- •Limited visibility into driver locations and ETAs
The Solution
FreightSync implemented a complete TMS transformation in just 3 weeks:
- •Automated route optimization reduced planning time to minutes
- •Mobile driver app provided real-time visibility
- •Automated invoicing cut billing time by 3×
The Outcome
Within 6 months, FleetCo quadrupled their capacity without hiring additional dispatchers or billing staff. They're now planning expansion to Houston using the same FreightSync platform.
"FreightSync gave us real-time visibility and cut our invoicing time from days to hours. We couldn't have scaled this fast without it."
Jordan A.
Ops Director, FleetCo